Adam Hall over on the has listed out the activities that will come in the upcoming SCSM Integration Pack in the 6.3 release of Opalis later this year. As you can see below we have provided some generic activities that allow you to manipulate any kind of object in the model such as Create Object, Create Relationship, Get Object, Get Relationship, .. more »

With the release of Communicator “14”, you no longer have to have a separate client to create and run meetings that include presenting PowerPoint slides, polling the audience and collaborate on a whiteboard. The coming posts will tell you more about desktop/application sharing and PowerPoint presentations. Here is a sneak peek at the UI! .. more »

Hello my name is Kerim Hanif, I am a Program Manager in Virtual Machine Manager product responsible from Setup feature. As you may already know during VMM installation you can use an existing database or specify a remote database. Remote empty database scenario is very important for many of our customers who have all SQL servers in their .. more »

The SDK documentation platform used on MSDN apparently has a problem with hosting the SCOM and SCSM SDK content at the same time without overwriting each other so we’ve removed the SCSM SDK documentation from MSDN and made it available as a downloadable .chm. You can get the new .chm file from here: .. more »

Awhile back I made a about how you can send notifications to the Affected User when the analyst clicks on the Request Input from User task. Another common thing that people ask how to do is to send notifications to the affected user whenever the analyst updates the action log just so the affected user is kept in the loop. That requires creating a .. more »

We recently published a new System Center Virtual Machine Manager 2008 solution and thought you might appreciate a heads up.  The issue is one where on System Center Virtual Machine Manager (SCVMM) 2008 or SCVMM 2008 R2, duplicate virtual machines (VMs) may appear in the SCVMM Administrator Console. In this scenario, one of the duplicate VMs has a M.. more »

We've already talked about this issue earlier but we now have an official Knowledge Base article on it so I wanted to send out a heads up.  Here are the details: Symptoms Migration of a virtual machine from one Microsoft Windows 2008 R2 Failover Cluster to another fails. Both Failover Clusters are managed by System Center Virtual Machine Manager 2.. more »

The Service Manager team is very pleased to announce the availability of Thank you for your patience in awaiting this release. Below are details about the locations for download. Be sure to read the installation instructions and follow the steps provided for each. The final release of the Service Manager Authoring Tool 2010 is available in the .. more »

Miao Jun Huang, one of the data warehouse platform testers on the Service Manager team put together a great troubleshooting guide for the data warehouse.  Ideally the DW operates smoothly as a black box and you never have to worry about it.  Occasionally though, especially when you are first getting things set up, you might need to dig in there an.. more »

When using connectors to forward alerts in Operations Manager 2007, in certain situations such as an alert storm (defined as a large number of alerts being generated in a very short period of time) there may be alerts that are not forwarded via a connector.  When this occurs, these alerts will never be forwarded and will remain in a "New" state. T.. more »

Just a quick note on an issue we've seen a time or two here in DPM product support.  Backup administrators who have scheduled System Center Data Protection Manager (DPM) backups for Microsoft Exchange databases might run into backup failures if circular logging is turned on for those Exchange databases. In such cases, DPM incremental backups fails w.. more »

Just a quick heads up that our very own System Center Configuration Manager Support Engineer Vinay Pamnani recently published a great post about how to add a known/unknown computer to a specified collection during OS Deployment.  If you haven't seen you'll probably want to check it out: Have you ever wondered why a ConfigMgr client takes a long t.. more »

Opalis has a set of Integration Packs (currently about 30 depending on how you count) that are included in the downloads of both the 180 day trial and the Full Version for licensed customers. A common question we get is … But what if I want to integrate and orchestrate across systems not on that list?  Well, we have the answers!  We have a numb.. more »

Abstract: The fifth in a series of posts by author Michael Sampson on his new book, User Adoption Strategies. This post focuses on the benefits of over-the-shoulder watching and why it is a key strategy for user adoption. ​ Category: Collaboration; People Wrangling; Planning & Process; Training Published: 9/2/2010 12:49 PM # Comments:.. more »

In July we published a white paper on how to configure Kerberos authentication end-to-end in several SQL Server and SharePoint 2010 business intelligence environments. The overview of this white paper is in the TechNet article, here. I write to inform you of the following updates to the same white paper. Additional information regarding Kerbero.. more »

When you try to connect to a Virtual Machine (VM) from the System Center Virtual Machine Manager console you may get the following error: This can occur if you have performed an authoritative restoration on the Users container in the Active Directory directory service.  When this is done the version number of the KRBTGT account increases which is a.. more »

Here's a great post our very own Michael Michael posted today that talks about an issue you may run into when using System Center Virtual Machine Manager 2008 trying to migrate a virtual machine from one cluster to another: If you have two Hyper-V failover clusters managed by VMM 2008 R2, it is possible that you can't migrate over the network (LAN .. more »

This is a simple trick that is a little hard to discover but can be very useful. Let’s say you are working an incident and you want to see the affected user’s configuration items (computers, etc.) or maybe you want to see if he currently has an other open active incidents that might be related to this one. Ideally this information would be no clic.. more »

Pratibha Mallya, one of the developers on the System Center Data Access Service team has just posted a new blog post on the System Center Platform Blog about how to use some of the more advanced capabilities of the ObjectQueryOptions class.  This is useful information to know when you are getting large data sets and you want to retrieve the o.. more »

System.ServiceModel.CommunicationObjectFaultedException: The communication object, System.ServiceModel.Channels.ServiceChannel, cannot be used for communication because it is in the Faulted state. In some instances the console will open but the exeption will be thrown when trying to select any node.  Operations Manager consoles hosted on remote w.. more »