I'm sorry - I am not perfect and nor is Microsoft. Sometimes it is our fault

posted by  techgeek (12)  15 months ago (uksbsguy.com)

I can be abrasive sometimes and whether it "is my fault" or not, I don't always understand others' point of views.  To this I would like to say "It is my fault".

Now, if you have got up off the floor, let me give you a few examples.

• I say "contact our customer support" and you say "I don't have time".  Before I rant - OK, I understand this, if you could share the bug at some time, we will try to fix it.  We haven't been able to identify it yet, so need your help
• I say "There is no OEM media, get over it" and you say "I need OEM media to do my inst