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Windows update fails with error: 0xC800021F
posted by scaler (17) 13 months ago (digWin.com)
I a'm trying to use the Windows update and every action I attempt gets thefollowing error number: 0xC800021F
Anybody knows details about this error?
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Post voted by 2 digWinners, 1 Anonymous users
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SYMPTOMS
2006-06-15 17:02:23 2104 83c Misc =========== Logging initialized (build:
5.8.0.2469, tz: -0400) ===========
2006-06-15 17:02:23 2104 83c Misc = Process: C:\WINDOWS\system32\wuauclt.exe
2006-06-15 17:02:23 2104 83c Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2006-06-15 17:02:23 2104 83c DtaStor FATAL: Failed to initialize datastore,
error = 0xC800021F
2006-06-15 17:02:23 2104 83c Misc =========== Logging initialized (build:
5.8.0.2469, tz: -0400) ===========
Probable CAUSE
client datastore failed to initialize.
Suggested WORKAROUND
1. Open a CMD prompt on the client.
2. regsvr32 MSXML3.dll /s
and thenn type the following commands
3. "net stop wuauserv" (without quotes) .
4. "cd %Windir%\SoftwareDistribution".
5. "RD /s /q Datastore" (this will remove the client datastore).
6. "net start wuauserv" (without quotes) .
7. "wuauclt /detectnow" then check %Windir%\WindowsUpdate.log if it is successful.